Customer Portal

Accessing the Portal

Customers can log in to the Customer Portal at: Ditat Customer Portal

On the login screen, enter the Account ID, Username, and Password to access the portal.

Dashboard

The Dashboard provides a snapshot of three key areas:

Available Equipment – Trucks currently available.
Current Shipments – Active shipments in progress.
Invoice Details – A summary of recent invoice activity.

Available Equipment

The Available Equipment screen allows customers to search for trucks that are currently available. Results can be filtered by Zone, State, or Trailer Type.

Track Shipments

The Track Shipments screen allows customers to search for shipments using a date range and search filters to locate specific records.

Shipment details

To view the full details of a shipment, click the information icon next to the shipment's status. This will open the Shipment Details window.

Important: Information displayed in the Shipment Details window is pulled directly from the Note field on status check calls. Only enter customer-appropriate information in this field, as it will be visible to customers in the portal.

Invoices

The Invoices screen displays all invoices posted in the Ditat TMS. To download an invoice along with its supporting documents, click the PDF icon next to the invoice.