Check Call Processing Summary

This report will track processed check calls.

Field	Description
From/To delivery date	Here enter a date range for data the report should audit. This will first check for a check call in the date range, then by appointment if there is no check call.
Trip Id	Here if a trip is selected, only data for that trip will display.
Check call type	You can use this to select which types of check calls to display on the report.
Driver	Here if a driver is selected, only data for that driver will display.
Driver groups	Here you can select the Driver custom groups to display on the report.
Truck	Here if a truck is selected, only data for that truck will display.
Truck groups	Here you can select the Truck custom groups to display on the report.
Bill by company	Here you can select which Bill by company to display on the report.
Pay by company	Here you can select which Pay by company to display on the report.
Customer	Here select a customer to filter the report by.
Order by	Here select how data should be ordered on this report.
Group by	Here select how the data should be grouped on this report.

Check calls – These are the check calls that are added on the Trip.

Received Check calls – These are the check calls that came from the Drivers mobile app or the GPS.

Auto Dispatch – Results from Auto Dispatch was it accepted or did it error out and reason why.

Field	Description
Trip Id	This field will display the Trip Id.
Type/Stop number	This field will display the type of check call and the stop number.
Created on Updated on	This field will display when the check call was created and when the check call was updated.
Created by Updated by	The created by field will display the user that created the check call and accepted it. The updated by field will display the user that updated the check call.
Event time	Event time is the time of the check call. What time it occurred.
Note	This field will display the check call note.
Confidence	This field will display the check call confidence level.
Event time Received on Received from	Event Time - Check Call time the driver sent. Received on - Time the check call was received. Received from - Where the check calls were generated. (Mobile Device or GPS)
Processed on Processed by Status	Processed on time - Time that the pending check call was processed. (Added to the TMS by Auto Dispatch or a dispatcher accepting the pending check call) Processed by - The user that processed the check call. Status - If the check call was accepted.
Minutes from event	This is how many minutes passed between the event time and it’s processing.
Notes	This field will display the notes on the check call.
Status	This field will display the auto dispatch status for this check call.
Note	This field will display the check call notes.

Report times breakdown

Created on- The time the check call was added on the Trip.
Updated On - Normallly the same as the Created on time, however if a check call is updated this will be the time that check call was updated.
Event time in Check calls section=Event time is the time of the check call. What time the event occurred.
Event time, Received on, Received from (In received check calls section)
- Event Time = - Event time driver sent.
- Received on = Time it was received in the data base
- Received from = Where the check calls was generated (Mobile Device or GPS)
Processed on time= Time that the pending check call was processed (Added to the TMS by Auto Dispatch or a dispatcher accepting the pending check call)