Dispatch Board
To access: Dispatch → Dispatch Board
The Ditat Dispatch Board gives users real-time control over current trips in the TMS. It provides customizable views through filters and groupings, allowing each dispatcher to see exactly the information they need.
Note: The Dispatch Board refreshes automatically approximately every 30 seconds. A manual refresh button is no longer needed.
View Creator and Customization
The Dispatch Board includes a default System View out of the box. Users can apply filters and save them to create personalized custom views. Each user can save up to 10 views.
System View Layout
Layout on Custom views
Field | Description |
|---|---|
| Select a saved view from the drop-down menu. |
| Saves the current layout as a new custom view. The System View cannot be changed. |
| When on the System View, adds a new blank view. When on a custom view, duplicates the current layout as a starting point for a new view. |
| Renames the current view. The System View cannot be renamed. |
| Deletes the current view. The System View cannot be deleted. |
| Adjusts the data displayed on the board. Filters can be changed on any view but will not be saved on the System View. |
Active filters are displayed on the filter bar so you can see at a glance what is being applied. Filters can be removed directly from the bar or edited by reopening the filter panel.
Filters Section
Field | Description |
Trucks | View all dispatched trucks, or narrow results to specific custom groups by clicking the pencil icon and selecting the desired groups.   |
Drivers | View all dispatched drivers, or narrow results to specific custom groups by clicking the pencil icon. |
Customers | View all customers with active dispatches, or narrow results to specific custom groups by clicking the pencil icon. |
Pickup zones | Filter to show only shipments picking up in specific zones/regions. |
Delivery zones | Filter to show only shipments delivering to specific zones/regions. |
Current Leg Zones | Filter by the zone of the current trip leg. |
Truck side/ Brokerage | Filter to view either the truckside or brokerage side of the company, if applicable. |
Dispatched by | Filter to show only trips dispatched by a specific user. |
Pickup Dates | Filter by a pickup date range. |
Delivery Dates | Filter by a delivery date range. |
Current Leg Dates | Filter by the date range of each trip's current leg. |
Trip List Section
The Trip List displays dispatching information in a customizable grid. Users can:
Show/Hide Columns – Use the Hide/Show Columns icon to select which fields are displayed.
Reorder Columns – Click and drag a column header to move it to a new position.
Sort – Click any column header to sort the list in ascending or descending order.
Open Records – Click the pencil icon next to a Shipment or Trip ID to open that record.
Tip: It is recommended to narrow the columns displayed to what is most relevant to your workflow to keep the board easy to read.
Users can view the Shipment or Trip by selecting the pencil adjacent to each ID.
Important Features
Number | Description |
 | Indicates a maintenance or expiration issue. Hover over the icon to see the details. |
 | Red Icon - Tracking is delayed. |
 | Yello Icon - Tracking is active, but the load is running late. |
 | Green Icon - Tracking is active and up to date. |
 | Click to open the tracking tab showing the truck's current location and route. The truck's current city is displayed to the right of the icon. |
 | Assignment Status: A blue checkmark icon- GPS data confirms the truck and trailer assignment match. A blue info icon - No GPS data is available to verify the assignment. A red info icon - The GPS data for the truck and trailer do not match — there may be a wrong assignment. A yellow warning icon- No trailer is assigned, or the trailer does not match the preloaded trailer from the shipment. A suggestion for the nearest available trailer will be offered. |
    | Reefer: A white circle - No live reefer data is available. A red circle -The reefer unit is set incorrectly. A blue circle - The reefer unit is set and operating correctly. An exclamation point -Reefer data is not current enough to report. |
 | The first number shows the current set temperature and mode. The second shows the current actual temperature and mode. |
 | Displays the total number of trips shown on the board. |
 | Displays the current zone name and color for the trip. |
 | ETA: The GPS shows the truck is currently moving. |
 | ETA: The truck is not currently moving. |
 | ETA: ETA has been calculated using Hours of Service data. |
 | ETA: This icon will alert the dispatcher of the truck's ETA status. Red - The truck is expected to be late. Yellow - The truck may or may not be on time. Green - The truck is tracking on time. How ETA is Calculated: ETA is based on the last GPS ping and the distance to the next stop, calculated at an average speed of 45 MPH for solo drivers or 54 MPH for team drivers. ETAs are estimates, not exact arrival times. |
 | Indicates a check call is pending and needs attention. |
 | Allows the dispatcher to accept a check call directly from the board. |
 | Opens the Truck Info Card for the selected truck. |
 | This column displays the trip’s priority level as set on the shipment. Tip - Order by this column to place highest priority loads at the top of the board. |
How ETA is Calculated: ETA is based on the last GPS ping and the distance to the next stop, calculated at an average speed of 45 MPH for solo drivers or 54 MPH for team drivers. ETAs are estimates, not exact arrival times.
The dispatch board is a crucial tool for dispatchers to be able to accept check calls on the fly as well as know the locations of their fleet at any given moment. Using the tools provided, each user will be given a unique view into exactly what is important at any given time.
Macro Point Tracking Features
Under the Track Request column, users can send a MacroPoint tracking request to a driver's cell phone and view the request status directly from the Dispatch Board.
Field | Description |
 | A tracking request has been created. Click to view the request status. |
 | Tracking is currently active for this load. |
 | There is an issue with tracking for this load. |
 | Click to edit or re-send an existing tracking request. |
 | No tracking request exists yet. Click to create an initial request. |
For more information about enabling the Macro Point integration, please contact Support@ditat.net.
Truck Info Card
Click the blue info card icon next to any truck on the Dispatch Board to open the Truck Info Card. This card provides key information about the truck, driver, and assigned carrier.
Top section
The top section of the card remains visible regardless of which tab is selected and may include:
Truck Information – Year, Make, Model, plate, max weight, and any custom groups the truck belongs to.
Carrier Information – Displayed if the assigned driver works for a carrier. Shows company name, contact information, and pay plan (if assigned).
Driver Information – Displayed if a driver or team is assigned. Shows each driver's name, contact information, driver/carrier preferences, and custom groups.
Recent Trips
The recent trips section will show the latest trips that are assigned to this truck. If you use real-time sync for the planning board this section's latest delivery will be where the truck is displayed on the planning board.
This will show where the last trips were set to pick up and deliver, as well as how many miles for each trip.
At the top of the trips section, you will see a summary of trips the truck has been assigned to for the current week, last week and the week before that.
Shows the most recent trips assigned to this truck, including pickup and delivery locations and mileage per trip. A weekly summary at the top shows trips assigned for the current week and the two prior weeks.
Note: Pay and margin data visibility in the Recent Trips section can be restricted through user group permissions for the Planning and Dispatch Boards.
If Real Time Sync is enabled on the Planning Board, the trip with the latest delivery date in this list determines where the truck is displayed on the board.
Pay and Margin pay and margin data visibility can be removed through group permissions for the Planning and Dispatch boards.
Hours of Service
If an ELD provider is integrated, this tab displays HOS data for the driver, including a log of changes with remarks, shipping documents, and trailer number.