Maintain Email Accounts

To access tab: System -> Maintain email accounts

Click here for information on how to use a data entry window.

Field	Description
Email Account Id	Name of the Account you are using. Click here for information on how to use the record Id field.
Description	Description of that Account.
Host Address	Hosting Site Address (SMTP address).
Port	Port that the email account uses.
User name	Email Account login Username.
Password	Email Account Password.
SSL required	Check if Email account requires SSL.
Sender Email Address	Email address that outgoing emails should use, usually the same as User name.
Sender name	Name to display as sender.
Send Test	On the Toolbar there is a Send Test button which will allow you to send a test email from Ditat, this will prompt you for an email address to send the test message to.

SMTP Info for common email accounts

Email account	Host address	Port	Requires SSL
GMAIL	smtp.gmail.com	587	YES
Yahoo	smtp.mail.yahoo.com	465, 587, or 997	YES
Office 365	smtp.office365.com	587	YES
AOL	smtp.aol.com	25	NO
Dreamhost	smtp.dreamhost.com	25	YES
Hotmail	smtp.live.com	587	YES
Outlook through GoDaddy	smtpout.secureserver.net	25	NO
ZOHO	smtp.zoho.com	587	YES

GMAIL Setup

For GMAIL accounts, 2 Step Verification with an App Password will need to be set up.

2-Step Verification you will need to add Ditat to your 2-Step verification in Google. To turn on, go to Google Account settings/Security/ Sign in to Google/ 2-Step Verification access needs to be set to on:

Click on the Arrow next to 2-Step Verification.

Once 2-Step Verification is set up and on, you will need to create a password for Ditat.

Name the app 'Ditat.'

The generated password will be used in the password field on your Ditat TMS set up.

For Business GMAIL accounts

Manage access to less secure apps

You can allow users to turn on or off access to less secure apps or disable their ability to allow less secure apps.

Sign in to your Google Admin console.
Sign in using an administrator account, not your current account.
From the Admin console Home page, go to Security → Less secure apps
To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit or a configuration group.
Select the setting for less secure apps:
- Disable access to less secure apps (Recommended)
  Users can’t turn on access to less secure apps.
  When you disable access to less secure apps while a less secure app has an open connection with a user account, the app will time out when it tries to refresh the connection. Timeout periods vary per app.
- Allow users to manage their access to less secure apps
  Users can turn on or turn off access to less secure apps.
Click Save.

Then you can do the main “allow less secure apps” step for any accounts you want to send emails from.

Yahoo Setup

For Yahoo 'net_io_connectionclosed' error issues; Ditat will need to have a temporary 3rd party app password created.

Error Sending Email:

Error sending email: Transaction failed. The server response was: 6.6.0 Error sending message for delivery..

- This error is linked to emails flagging as spam by Yahoo. Please up retry count and emails will send upon retry.

Office 365 Setup

For Office 365 authentication issues.

Disabling Multi-Factor Authentication on Office 365

GoDaddy Setup

If a GoDaddy email account is giving email sending limit errors it may be due to batch size. GoDaddy recognizes large batches of emails as spam. It is recommended to keep batches to 25-30 records or less.