Maintain Mail Templates

Field

Description

Mail template Id

A unique ID of up to 25 characters. If an existing ID is entered, that record will be retrieved for editing. If the ID does not exist, a new record will be created..

Click here for information on how to use the Record ID field.

Use for Mobile Dispatch

When checked, this template will be available for mobile users and dispatchers to communicate. When selected, additional email-specific fields will be hidden.

Sort Order

A numeric field used to control the order in which templates appear. Lower numbers appear higher in the list. Assign lower numbers to more frequently used templates so they appear near the top on mobile devices.

Sender Email Address

The email address from which this template will be sent. Useful for creating separate templates for different customers or departments. If left blank, emails will be sent from the main account email address.

Sender Name

The name that will appear as the sender on outgoing emails.

To: CC:BC

Additional recipients beyond the primary customer. For example, you can include an accounting department email address to be copied on invoices.

Subject

The subject line of the email. Supports template tags (see below).

Body

The body of the message. Use this to create a template that drivers or dispatchers can quickly fill in with the required information. Supports HTML formatting and template tags (see below).

Description of tag

Format of the specific tag

Font Size

<font size="1">This is really tiny text.</font>

Line Break

<br />

Bold text

<b>

End Bold text

</B>

Italic text

<i>

End Italic text

</I>

Description of tag

Format for the specific tag

Invoice Id

{InvoiceId}

Settlement Id

{SettlementId}

Settled On

{SettledOn}

To email address

{ToEmailAddress}

Shipment Id

{ShipmentId}

Reference Id 1

{ReferenceId1}

Reference Id 2

{ReferenceId2}

Reference Id 3

{ReferenceId3}

Reference Id 4

{ReferenceId4}

Reference Id 5

{ReferenceId5}

Customer ID

{CustomerId}

From City(Pickup location)

{FromMunicipality}

From State(Pickup State)

{FromAdministrativeArea}

To City(Delivery Location)

{ToMunicipality}

To State(Delivery State)

{ToAdministrativeArea}

Bill By Company

{BillByCompany}

Timestamp of when invoice was posted in local time.

{UtcNowMMddyyyyHHmmss}

Will display invoice number with no “IN-” prefix.

{InvoiceIdTrimed}

Will display full number without dashes.

{InvoiceIdNoDash}

Will display remove the beginign IN- and the trailing -xx from the invoice number.

{InvoiceShort}

Date

{Date}

Driver

{DriverId}

Carrier Id

{CarrierId}

Vendor Id

{VendorId}

Payee Id

{PayeeId}

Description of tag

Format for the specific tag

Shipment Id

{ShipmentId}

Shipment Status

{ShipmentStatus}

Reference Id 1

{ReferenceId1}

Name of reference field 1

{ReferenceId1Caption}

Reference Id 2

{ReferenceId2}

Name of reference field 2

{ReferenceId2Caption}

Reference Id 3

{ReferenceId3}

Name of reference field 3

{ReferenceId3Caption}

Reference Id 4

{ReferenceId4}

Name of reference field 4

{ReferenceId4Caption}

Reference Id 5

{ReferenceId5}

Name of reference field 5

{ReferenceId5Caption}

Arrive On Date

{ArriveOnDate} - {LateWhenAfterDate}

Arrive On Time

{ArriveOnTime} - {LateWhenAfterTime}

From City(Pickup location)

{FromMunicipality}

From State(Pickup State)

{FromAdministrativeArea}

To City(Delivery Location)

{ToMunicipality}

To State(Delivery State)

{ToAdministrativeArea}

Bill By Company

{BillByCompany}

Customer Id

{CustomerId}

Trip Id

{TripId}

Trailer Id

{TrailerId}

Driver Id

{DriverId}

Live tracking

{LiveTrackingUrl}

ETA Remaining Miles

{CheckCallETARemainingDistance}

Current Location

{CheckCallMunicipality}, {CheckCallAdministrativeArea} {CheckCallPostalCode}

These tags will only function on status check calls

ETA

{CheckCallETAOnStopLocalDate} {CheckCallETAOnStopLocalTime}

These tags will only function on status check calls

Description of tag

Format for the specific tag

Reference Id 1

{ReferenceId1}

Reference Id 2

{ReferenceId2}

Reference Id 3

{ReferenceId3}

Reference Id 4

{ReferenceId4}

Reference Id 5

{ReferenceId5}

Customer Id

{CustomerId}

Shipment Id

{ShipmentId}

Trip Id

{TripId}

Truck Id

{TruckId}

Trailer Id

{TrailerId}

Shipment Id

{ShipmentId}

Shipment status

{ShipmentStatus}

Customer Id

{CustomerId}

Detention email address

{ToEmailAddress}

Reference Id 1

{ReferenceId1}

Name of reference field 1

{ReferenceId1Caption}

Reference Id 2

{ReferenceId2}

Name of reference field 2

{ReferenceId2Caption}

Reference Id 3

{ReferenceId3}

Name of reference field 3

{ReferenceId3Caption}

Reference Id 4

{ReferenceId4}

Name of reference field 4

{ReferenceId4Caption}

Reference Id 5

{ReferenceId5}

Name of reference field 5

{ReferenceId5Caption}

Trip Id

{TripId}

Truck Id

{TruckId}

Trailer Id

{TrailerId}

Driver Id

{DriverId}

Current stop type (pick up or delivery)

{ShipmentStopType}

From City(Pickup location)

{FromMunicipality}

From State(Pickup State)

{FromAdministrativeArea}

To City(Delivery Location)

{ToMunicipality}

To State(Delivery State)

{ToAdministrativeArea}

Detention Revenue Amount

{DetentionRevenueAmount}

Detention Quantity

{DetentionQuantity}

Scheduled date to arrive

{ArriveOnDate}

Scheduled time to arrive

{ArriveOnTime}

Date actually arrived

{ArrivedOnDate}

Time actually arrived

{ArrivedOnTime}

Date departed

{DepartedOnDate}

Time departed

{DepartedOnTime}