Maintain Drivers
Navigation: Dispatch → Drivers
Click here for information on how to use a data entry window.
Note: Anyone who needs to use Ditat Mobile Dispatch must be set up as either a Driver or Mechanic.
Field | Description |
Driver Id | Can be up to 25 characters and must be unique within the system. If you enter an ID that already exists, that driver record will be loaded for editing. Otherwise, a new driver record will be created. |
Status | Select the driver's current status: Applicant, Driving, On Leave, or Terminated. If Terminated is selected, you will need to enter the termination date and reason in the Recruiting tab. |
The driver profile is organized into tabs located below the ID field and above the Primary Information section. Use these tabs to enter all details for a driver.

Main tab- Primary Info

Field | Description |
Company | Select which company this driver works for. The account's primary company is selected by default when adding a new driver. |
Truck | If the driver has a primary truck, select it here. |
Trailer | If the driver has a primary trailer, select it here. |
Team Driver | Check this box if the driver is part of a team. When checked, the Main Driver field will appear. If unchecked, the driver will be classified as a solo driver. |
Main Driver | Check this box if this driver is the main driver on the team. Only visible when Team Driver is checked. If unchecked, the driver will be classified as a secondary driver. |
Main tab- Experience

Field | Description |
Years/Month | Enter the number of years and months of driving experience the driver had before joining your company. |
Miles | Enter the number of miles of experience the driver had before joining your company. |
Flatbed | Check if the driver had experience with this equipment type before joining your company. |
Van | Check if the driver had experience with this equipment type before joining your company. |
Refrigerated | Check if the driver had experience with this equipment type before joining your company. |
Drop deck | Check if the driver had experience with this equipment type before joining your company. |
Towaway | Check if the driver had experience with this equipment type before joining your company. |
Passenger | Check if the driver had experience with this equipment type before joining your company. |
Main tab- Address/Contact

Field | Description |
Contact (First/Middle/Last) | Enter the driver's full name. |
Address | Enter the driver's street address. |
Country/Zip/State/City | Enter the zip code to auto-fill the remaining fields. |
Email address | Must be unique and valid. A valid email address increases system functionality, particularly for Ditat's email integrations. |
Website | Must be entered in the format: |
Phone 1/2/3 | Enter one or more phone numbers for the driver. |
Main tab- Dispatch preferences

Field | Description |
Driver | Enter any driver preferences here. These will appear on the Truck Info Card, Planning Board, and Dispatch Board. |
Carrier | Enter any carrier preferences here. These will appear on the Truck Info Card, Planning Board, and Dispatch Board. This field is only available for leased drivers. |
Other

Field | Description |
|---|---|
Domicile location | If a location is entered here, it will be suggested as an unloaded origin and last stop location when assigning the driver to a trip. |
Main tab- Driver picture
Images added to the Picture folder in the document management section will be displayed in the Driver Picture field on the driver's profile. If no picture has been added, this section will not be visible.

Images added to the Picture folder will also appear in the driver information section of the Truck Info Card on the Planning and Dispatch boards.
Main tab-Additional Contacts and Groups

Field | Description |
Additional contacts | Click Add to add additional contacts for this driver. These contacts will appear on the Driver Contact report. |
Groups | Select any custom groups this driver belongs to. Driver groups can be used for reporting and for filtering on the Dispatch Board. |
Note: Any additional contacts added under the Accounting Group will receive a copy of the settlement if the driver is set up to receive emailed settlements.
License tab- License info

Field | Description |
License # | Enter the driver's license number. |
State | Select the state that issued the driver's license. |
Class | Select the license class from the menu. |
Status | Select whether the license is Active or Inactive. |
License tab - Endorsements
Check the box for each endorsement the driver holds.

License tab - Restrictions
Check the box for each restriction that applies to the driver's license.

Recruiting tab - Employment History

List all employment history the driver has with your company. Click Add to add additional entries.
Recruiting tab - Main

Field | Description |
Rehireable | Select whether this driver would be considered for rehire. |
Recruited by | Select the user who recruited this driver. |
Processed by | Select the user who processed this driver. |
Onboarding by | Select the user who handled onboarding for this driver. |
Compliance by | Select the user who handled compliance for this driver. |
Referral

Field | Description |
Referred by | Select the referral source from the drop-down list. |
Referred note | Enter any additional notes about the referral. |
Recruiting tab - Applicant

Field | Description |
Application submitted on | Enter the date the applicant submitted their application. |
Application denied on | If the application was denied, enter the denial date here. |
Application note | Enter any notes related to the application. |
Recruiting tab - Driving school

Field | Description |
Name | Enter the name of the driving school. |
Address | Enter the street address of the driving school. |
Country/Zip/State/City | Enter the location details for the driving school. |
Contact(First/Middle/Last) | Enter a contact name for the driving school. |
Phone | Enter the phone number for the driving school. |
Started on | Enter the date this driver began attending the driving school. |
Graduated on | Enter the date this driver graduated from the driving school. |
Trainer/Trainee | Select whether this driver serves as a Trainer or Trainee within your company. |
Mobile dispatch/ HOS - Mobile dispatch

Field | Description |
Login | Select the user account this driver will use to log in to the mobile app. The driver must be linked to a user in a group with mobile dispatch capability. |
Device | Select the device this driver will use to log in. This field can be left blank if drivers log in from different devices, as long as the device exists in the TMS. |
Dispatchers | Select the group of users that will receive check call and trip-related messages from this driver. This is typically the dispatchers group or a dispatch manager's message group. |
Mechanics | Select the group of users that will receive trailer inspections from this driver. Required if Inspect Trailers is checked. |
Send scans to | Select the group of users that will receive scans sent in from this driver. |
General chat | Select the group of users that will receive non-trip-related messages from this driver. This can be the same as the Dispatchers group or a broader group. |
Display financial data | Check to allow the driver to see financial data for each trip. Only the driver's pay amount will be visible. |
Show miles | Check to show the driver the mileage calculated by the system for each trip. If both this and Display Financial Data are checked, the driver will see pay per mile. |
Allow to log out | Check to give the driver the ability to log out of Ditat Mobile Dispatch. If unchecked, the driver will not be able to log out, which prevents issues with forgotten passwords. |
Auto-dispatch profile | Select the auto-dispatch profile to use for this driver. When Default, Driver, and Customer profiles are all active, Ditat will follow the most restrictive option. |
Inspect trailers | Check if this driver is required to complete a trailer inspection after arriving at a pickup location. |
Allow to reset trip data | If checked, the driver can restart check calls from the beginning. This is intended for demo and testing purposes and should remain unchecked for most drivers. |
Mobile dispatch/ HOS - HOS

Field | Description |
Rule set | Select the HOS rule set this driver uses. Only required if integrated with an HOS provider. |
24-hour reset exception | Check if this exception applies to this driver. |
8 hour break exception | Check if this exception applies to this driver. |
Short-haul exception | Check if this exception applies to this driver. |
Waiting time exception | Check if this exception applies to this driver.Check if this exception applies to this driver. |
Accounting/HR - Payments

Field | Description |
Accounting Id | The ID sent to your accounting system. By default, this is populated from the driver's ID using any prefix set in the Rate and Pay options, with spaces and special characters removed. |
Driver type | Select whether this is a Company or Leased driver. A leased driver requires a lessor to be selected. |
Lessor | Select the carrier this driver works for. Required for leased drivers; not available for company drivers. |
Pay Type | Select how this driver is paid. If set to Settlement, Ditat will log the transfer to your accounting software when a settlement is posted. If set to Payroll, the settlement will not be transferred to your accounting software. |
Pay Company | Select which company this driver is paid from. |
Email Settlement | Check to have the system email settlements to this driver. An email address must be entered on the Main tab. For leased drivers, email settlements should be configured at the carrier level. |
Direct deposit bank | Enter direct deposit bank information. This is for your records only and is not used by the system. |
Direct deposit routing # | Enter direct deposit routing number. This is for your records only and is not used by the system. |
Direct deposit account | Enter direct deposit account number. This is for your records only and is not used by the system. |
Factoring company driver | Enter the driver's factoring ID if applicable. |
Loaded pay plan | Select the loaded pay plan for this driver. |
Empty pay plan | Select the empty miles pay plan for this driver. This field is not needed for most pay plans — empty miles can instead be added to the Flex Pay section of the Loaded Pay Plan. If the driver uses a percentage-based pay plan, enter it in the Loaded Pay Plan field and leave this field blank. |
Gate keypad # | If your facility uses a gate keypad, you can store the driver's PIN here for reference. |
SSN | Enter the driver's Social Security Number. This field is only visible to users with permission to view sensitive information. |
Birthdate | Enter the driver's date of birth. |
Fuel card # | Enter the driver's full fuel card number. If integrated with a fuel card provider, this number will be compared against daily imported transactions. |
Married | Check if the driver is married. |
Sex | Select the driver's sex. |
Accounting/HR - Reference checks & Web Portal Users

Field | Description |
Reference checks | Click Add to enter reference check details for this driver. |
Web portal users | If the driver portal is active on your account, link the Ditat user who should view this driver's data when logging in. This is typically the same as the driver's mobile login ID. |
Events

Field | Description |
Events | Click Add to log a safety event. You can select the event type, date it occurred, and add notes. Check Meeting Required if the event requires a follow-up meeting with the driver. |
Expirations - Insurance

Field | Description |
Insurance | Click Add to enter an insurance policy for this driver. You can then fill in the policy details. |
Expirations - Expirations

Field | Description |
Expirations | Click Add to enter a driver expiration. Select the expiration type and enter the relevant dates. |
Expiration Types
To set up new expiration types, go to System → Set Up Expiration Types.
Click here for more information.