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Maintain Drivers


Navigation: Dispatch → Drivers

Click here for information on how to use a data entry window.

Note: Anyone who needs to use Ditat Mobile Dispatch must be set up as either a Driver or Mechanic.


Field

Description

Driver Id

Can be up to 25 characters and must be unique within the system. If you enter an ID that already exists, that driver record will be loaded for editing. Otherwise, a new driver record will be created.

Status

Select the driver's current status: Applicant, Driving, On Leave, or Terminated. If Terminated is selected, you will need to enter the termination date and reason in the Recruiting tab.

The driver profile is organized into tabs located below the ID field and above the Primary Information section. Use these tabs to enter all details for a driver.

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Main tab- Primary Info

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Field

Description

Company

Select which company this driver works for. The account's primary company is selected by default when adding a new driver.

Truck

If the driver has a primary truck, select it here.

Trailer

If the driver has a primary trailer, select it here.

Team Driver

Check this box if the driver is part of a team. When checked, the Main Driver field will appear. If unchecked, the driver will be classified as a solo driver.

Main Driver

Check this box if this driver is the main driver on the team. Only visible when Team Driver is checked. If unchecked, the driver will be classified as a secondary driver.

Main tab- Experience

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Field

Description

Years/Month

Enter the number of years and months of driving experience the driver had before joining your company.

Miles

Enter the number of miles of experience the driver had before joining your company.

Flatbed

Check if the driver had experience with this equipment type before joining your company.

Van

Check if the driver had experience with this equipment type before joining your company.

Refrigerated

Check if the driver had experience with this equipment type before joining your company.

Drop deck

Check if the driver had experience with this equipment type before joining your company.

Towaway

Check if the driver had experience with this equipment type before joining your company.

Passenger

Check if the driver had experience with this equipment type before joining your company.

 Main tab- Address/Contact

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Field

Description

Contact (First/Middle/Last)

Enter the driver's full name.

Address

Enter the driver's street address.

Country/Zip/State/City

Enter the zip code to auto-fill the remaining fields.

Email address

Must be unique and valid. A valid email address increases system functionality, particularly for Ditat's email integrations.

Website

Must be entered in the format: http://www.site.com

Phone 1/2/3

Enter one or more phone numbers for the driver.

Main tab- Dispatch preferences

Field

Description

Driver

Enter any driver preferences here. These will appear on the Truck Info Card, Planning Board, and Dispatch Board.

Carrier

Enter any carrier preferences here. These will appear on the Truck Info Card, Planning Board, and Dispatch Board. This field is only available for leased drivers.

Other

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Field

Description

Domicile location

If a location is entered here, it will be suggested as an unloaded origin and last stop location when assigning the driver to a trip.

Main tab- Driver picture

Images added to the Picture folder in the document management section will be displayed in the Driver Picture field on the driver's profile. If no picture has been added, this section will not be visible.

Images added to the Picture folder will also appear in the driver information section of the Truck Info Card on the Planning and Dispatch boards.

Main tab-Additional Contacts and Groups

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Field

Description

Additional contacts

Click Add to add additional contacts for this driver. These contacts will appear on the Driver Contact report.

Groups

Select any custom groups this driver belongs to. Driver groups can be used for reporting and for filtering on the Dispatch Board.

Note: Any additional contacts added under the Accounting Group will receive a copy of the settlement if the driver is set up to receive emailed settlements.


License tab- License info

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Field

Description

License #

Enter the driver's license number.

State

Select the state that issued the driver's license.

Class

Select the license class from the menu.

Status

Select whether the license is Active or Inactive.

License tab - Endorsements

Check the box for each endorsement the driver holds.

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License tab - Restrictions

Check the box for each restriction that applies to the driver's license.

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Recruiting tab - Employment History

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List all employment history the driver has with your company. Click Add to add additional entries.


Recruiting tab - Main

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Field

Description

Rehireable

Select whether this driver would be considered for rehire.

Recruited by

Select the user who recruited this driver.

Processed by

Select the user who processed this driver.

Onboarding by

Select the user who handled onboarding for this driver.

Compliance by

Select the user who handled compliance for this driver.


Referral

Field

Description

Referred by

Select the referral source from the drop-down list.

Referred note

Enter any additional notes about the referral.


 Recruiting tab - Applicant

Field

Description

Application submitted on

Enter the date the applicant submitted their application.

Application denied on

If the application was denied, enter the denial date here.

Application note

Enter any notes related to the application.


Recruiting tab - Driving school

Field

Description

Name

Enter the name of the driving school.

Address

Enter the street address of the driving school.

Country/Zip/State/City

Enter the location details for the driving school.

Contact(First/Middle/Last)

Enter a contact name for the driving school.

Phone

Enter the phone number for the driving school.

Started on

Enter the date this driver began attending the driving school.

Graduated on

Enter the date this driver graduated from the driving school.

Trainer/Trainee

Select whether this driver serves as a Trainer or Trainee within your company.


Mobile dispatch/ HOS  - Mobile dispatch

Field

Description

Login

Select the user account this driver will use to log in to the mobile app. The driver must be linked to a user in a group with mobile dispatch capability.

Device

Select the device this driver will use to log in. This field can be left blank if drivers log in from different devices, as long as the device exists in the TMS.

Dispatchers

Select the group of users that will receive check call and trip-related messages from this driver. This is typically the dispatchers group or a dispatch manager's message group.

Mechanics

Select the group of users that will receive trailer inspections from this driver. Required if Inspect Trailers is checked.

Send scans to

Select the group of users that will receive scans sent in from this driver.

General chat

Select the group of users that will receive non-trip-related messages from this driver. This can be the same as the Dispatchers group or a broader group.

Display financial data

Check to allow the driver to see financial data for each trip. Only the driver's pay amount will be visible.

Show miles

Check to show the driver the mileage calculated by the system for each trip. If both this and Display Financial Data are checked, the driver will see pay per mile.

Allow to log out

Check to give the driver the ability to log out of Ditat Mobile Dispatch. If unchecked, the driver will not be able to log out, which prevents issues with forgotten passwords.

Auto-dispatch profile

Select the auto-dispatch profile to use for this driver. When Default, Driver, and Customer profiles are all active, Ditat will follow the most restrictive option.

Inspect trailers

Check if this driver is required to complete a trailer inspection after arriving at a pickup location.

Allow to reset trip data

If checked, the driver can restart check calls from the beginning. This is intended for demo and testing purposes and should remain unchecked for most drivers.


Mobile dispatch/ HOS  - HOS

Field

Description

Rule set

Select the HOS rule set this driver uses. Only required if integrated with an HOS provider.

24-hour reset exception

Check if this exception applies to this driver.

8 hour break exception

Check if this exception applies to this driver.

Short-haul exception

Check if this exception applies to this driver.

Waiting time exception

Check if this exception applies to this driver.Check if this exception applies to this driver.


Accounting/HR - Payments

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Field

Description

Accounting Id

The ID sent to your accounting system. By default, this is populated from the driver's ID using any prefix set in the Rate and Pay options, with spaces and special characters removed.

Driver type

Select whether this is a Company or Leased driver. A leased driver requires a lessor to be selected.

Lessor

Select the carrier this driver works for. Required for leased drivers; not available for company drivers.

Pay Type

Select how this driver is paid. If set to Settlement, Ditat will log the transfer to your accounting software when a settlement is posted. If set to Payroll, the settlement will not be transferred to your accounting software.

Pay Company

Select which company this driver is paid from.

Email Settlement

Check to have the system email settlements to this driver. An email address must be entered on the Main tab. For leased drivers, email settlements should be configured at the carrier level.

Direct deposit bank

Enter direct deposit bank information. This is for your records only and is not used by the system.

Direct deposit routing #

Enter direct deposit routing number. This is for your records only and is not used by the system.

Direct deposit account

Enter direct deposit account number. This is for your records only and is not used by the system.

Factoring company driver

Enter the driver's factoring ID if applicable.

Loaded pay plan

Select the loaded pay plan for this driver.

Empty pay plan

Select the empty miles pay plan for this driver. This field is not needed for most pay plans — empty miles can instead be added to the Flex Pay section of the Loaded Pay Plan. If the driver uses a percentage-based pay plan, enter it in the Loaded Pay Plan field and leave this field blank.

Gate keypad #

If your facility uses a gate keypad, you can store the driver's PIN here for reference.

SSN

Enter the driver's Social Security Number. This field is only visible to users with permission to view sensitive information.

Birthdate

Enter the driver's date of birth.

Fuel card #

Enter the driver's full fuel card number. If integrated with a fuel card provider, this number will be compared against daily imported transactions.

Married

Check if the driver is married.

Sex

Select the driver's sex.


Accounting/HR - Reference checks & Web Portal Users

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Field

Description

Reference checks

Click Add to enter reference check details for this driver.

Web portal users

If the driver portal is active on your account, link the Ditat user who should view this driver's data when logging in. This is typically the same as the driver's mobile login ID.


 Events

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Field

Description

Events

Click Add to log a safety event. You can select the event type, date it occurred, and add notes. Check Meeting Required if the event requires a follow-up meeting with the driver.


 Expirations - Insurance

Field

Description

Insurance

Click Add to enter an insurance policy for this driver. You can then fill in the policy details.


 Expirations - Expirations

Field

Description

Expirations

Click Add to enter a driver expiration. Select the expiration type and enter the relevant dates.

Expiration Types

To set up new expiration types, go to System → Set Up Expiration Types.

Click here for more information.


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