Maintain Devices
This page is used to set up mobile devices for your drivers and mechanics.
To access tab: Mobile -> Maintain Devices
Click here for information on how to use a data entry window. The following is a unique toolbar option for this tab:
View Log This will open a separate tab that contains a log of the drivers activities.
Maintain Devices

Field | Description |
Device Id | Create a new device record by typing in an Id, which can be any combination of up to 25 characters. Click here for information on how to use the record Id field. |
Active | This check allows the user of this device to log in. If the flag is unchecked, the user of this device will not be able to log in because this device will not be able to connect to the server. |
Device type | Select whether the device is Google(Android) or Apple(iOS). |
Owned by | Specify whether the device is owned by the company or is a personal device. |
Serial number | The serial number has to be unique and valid. Ditat TMS has to validate each mobile device to make sure that the device's actual serial number matches the serial number on record. |
Show Advanced Options | When checked, this will open the Advanced Options for the Device. |
Advanced Options

Advance options apply only to Android and IOS devices.
Field | Description |
Ping Frequency | Select the frequency with which the device will send a ping. Keep in mind that pinging more often will drain battery power faster and use more data. We suggest a ping frequency of 15 minutes for long-haul trucking operations. |
Batch Size | This specifies the quantity of information that this device can upload to the server at once. We recommend used a batch size of 50 as an initial setting. This property only matters when the device collects a lot of information when it has no access to the internet. The batch size property will regulate how much information that device can send at once, to not overload the device and the server. |
Scale Images | Select the size to which the images sent from this device are scaled. We recommend "Medium" because smaller images require less transfer data, but the smallest size is not optimal for detailed pictures. |
GPS mode | Select the GPS mode for this device. |
Logging Level | Should Be set to Default, unless you are attempting to troubleshoot the device. |
Configuration | Use this field for extra device configurations. |
Tip
Pick the device's Id wisely. We suggest you use the device's phone number if it is a company-issued device or a combination of owner's name and prefix if it is a device owned by the driver.
GPS Mode
We recommend that if this is a company owned device you should set GPS Mode to always on. Personal devices should be set to can turn off.
Serial Number
The serial number can be found on the device's "About" screen. Open Ditat Mobile Dispatch, tap the "Menu" button on the title bar and select "About" from a menu. The serial number needs to be typed in exactly the same as it's displayed, including any hyphens. Serial number an iOS device will change if a user deletes and re-installs the application.
Configuration
For the Driveroo trailer inspection (Android Only 8/26/2024) use this text in the configuration field. This will redirect drivers to the Driveroo app for their inspection.
DRIVEROO_INSPECTIONS
