Navigation:
Log in screen → 2FA Setup Prompt (Two-factor required must be checked on user’s profile)
Securing Your Account with 2FA
Two-Factor Authentication (2FA) adds a vital layer of security to your Ditat TMS account by requiring a 6-digit verification code alongside your standard username and password.
Before You Begin
You must choose one of the following methods to generate your security codes:
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Option 1: Mobile Authenticator App (Recommended)
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Install a free app like Google Authenticator or Microsoft Authenticator from your phone's app store.
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Any standard TOTP-compatible app will work.
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Option 2: Browser Extension or Password Manager
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Use a desktop solution if you prefer not to use a mobile phone.
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Compatible tools include Bitwarden, 1Password, or specialized browser extensions.
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Setup Steps
|
Step |
Action |
Details |
|---|---|---|
|
Enter your credentials. |
Go to Ditat TMS, enter your username and password, and click log in. |
|
Scan the QR code. |
Open your chosen authenticator, select Add Account, and scan the on-screen QR code. If scanning fails, manually type in the provided text setup key. |
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Enter the 6-digit code. |
Type the temporary 6-digit code from your authenticator into Ditat TMS to finalize the link. |
Set up authenticator app window will be available after the first log in once 2fa is enabled on a user profile.
Critical Security: Recovery Codes
Immediately after setup, the system will display single-use recovery codes.
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Purpose: These unlock your account if you lose your phone or delete your app.
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Action: Copy these codes into a text file named
DitatRecoveryCodes.txt. -
Storage: Save this file in a secure, backed-up location outside of your authenticator device.
Future Logins
Once 2FA is active, your login routine changes slightly:
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Enter your Ditat TMS username and password.
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Open your authenticator application or extension.
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Enter the current 6-digit code. (Note: Codes expire and change every 30 seconds).
Troubleshooting
|
Issue |
Resolution |
|---|---|
|
Code not working |
|
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Lost phone / device |
Use one of your saved backup recovery codes. If those are unavailable, contact your system administrator to reset your account. |
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Accidentally deleted app account |
Contact your company's internal system administrator or support team to trigger a 2FA reset. |
Two-factor Authentication Video